Information Technology Reference
In-Depth Information
Resetting the JIRA administrator
password
Sometimes, you might forget or lose the password to the account with the JIRA Adminis-
trator or JIRA System Administrator permission, and you cannot retrieve it using the
password-reset option. For example, suppose JIRA does not have an SMTP server con-
figured, or you are restoring JIRA from a data dump and do not know the account and/or
password. In these cases, you need to reset the administrator password directly in the data-
base.
Note
This recipe only applies to JIRA instances that use the default internal user directory op-
tion. External user management such as LDAP will not work with this recipe.
