Information Technology Reference
In-Depth Information
How it works…
When JIRA attempts to connect to an SSL-protected service, it will first determine whether
the target service can be trusted by checking if the service's certificate is present in what is
called the
trust store
. If the certificate is not present, the connection will fail.
The trust store is typically a KeyStore called
cacerts
and is located in the
$JAVA_HOME/lib/security
directory on the server.
We used the keytool utility to import the certificate to our local trust store, so the target ser-
vice will be registered as a trusted service and allows JIRA to successfully connect to it.