Information Technology Reference
In-Depth Information
How it works…
The
Field Helper
tool examines field-related configurations, including the following:
•
Field context
: This checks whether the field is a custom field. The tool will then
check whether the field has a context that matches the current project and issue
type combinations.
•
Field configuration
: This verifies whether the field is set to hidden.
•
Screens
: This verifies whether the field is placed on the current screen based on
the screen scheme and issue type of the screen scheme.
•
Field data
: This verifies whether the current issue has a value for the field, as cus-
tom fields without a value will often not be displayed.
As shown in the following screenshot,
Customer
is a custom field, and the reason behind
its lack of display is because it has no value for the current issue: