Information Technology Reference
In-Depth Information
Introduction
In the previous chapters, we looked at the different customization aspects of JIRA. As we
have seen, JIRA can be a complex system, especially as the number of customizations in-
creases. This can be a headache for administrators when users run into problems and re-
quire support.
In this chapter, we will learn to use tools in order to troubleshoot JIRA configuration issues
that easily pinpoint the cause of the problem. We will also look at other tools that can help
you as an administrator to be more efficient at diagnosing, fixing, and supporting your
users.
