Information Technology Reference
In-Depth Information
How it works…
Unlike system events, custom events can only be fired from workflow transitions, so we
have to update our workflows. Every workflow transition fires an event, and by default,
Generic Event
is fired. This means most workflow transitions will have the same notifica-
tion recipient using the e-mail template.
By configuring the workflow to fire our own custom event, we have finer control over who
will receive notifications and what templates to use, as we will see in the next recipe,
Creating custom e-mail templates
.
