Information Technology Reference
In-Depth Information
How it works…
There are two levels of administrator access in JIRA: JIRA Administrator and JIRA Sys-
tem Administrator. For the most part, they have identical functions when it comes to JIRA
configurations such as custom fields and workflows. JIRA System Administrators have ad-
ditional access to system-wide application configurations such as the SMTP mail server
configuration, installing add-ons, and updating JIRA licenses.
Out of the box, the jira-administrators group has both JIRA Administrator and JIRA Sys-
tem Administrator global permissions. If you want to distinguish between the two different
levels of administration, you can create two separate groups and grant them with different
permissions.
