Information Technology Reference
In-Depth Information
Deactivating a user
Once a user has created an issue or comment, JIRA will not allow you to delete the user. In
fact, deactivating a user is usually a better approach than deleting the user completely.
Once the user is deactivated, the user cannot log in to JIRA, and this will not count towards
your license count.
Note
You cannot deactivate a user when you are using external user management systems such
as LDAP or Crowd from JIRA. You need to do so from the user management system of the
source.
