Information Technology Reference
In-Depth Information
How to do it…
Perform the following steps to add a screen to a workflow transition:
1. Select the workflow to update, such as our
Simple Workflow
.
2. Click on the
Edit
button if the workflow is active. This will create a draft work-
flow for us to work on.
3. Select the
Start Progress
transition and click on the
Edit
link from the panel on
the right-hand side.
4. Select
Workflow Screen
from the
Transition
screen dropdown and click on
Save
.
5. Repeat steps 3 and 4 to add
Resolve Issue Screen
to the
Close
transition.
If we are working with a draft workflow, we must click on the
Publish Draft
button to ap-
ply our changes to the live workflow.
Tip
If you do not see your changes reflected, it is most likely you forgot to publish your draft
workflow.
