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applications) is crucial. It should be taken into careful consideration which kind
of effect disruption and/or a complete breakdown, e.g. the possible network prob-
lems (down time, latency etc.) might have on the ability of the business to function
normally. Moreover, getting a SaaS implementation fully up and running, often
takes more time and resources (e.g. integration to existing systems, training, config-
uration and data migration according) than expected (Roth 2008).
6.4 Conclusions
In this section we have provided an overview of the Grid market players and their
roles in a Grid solution provision. Based on their offerings the market players can
be grouped into Utility computing core, SaaS/Application, Telco, and VAS clusters
which all have their specific functions in Grid value networks and Grid service provi-
sion. We have presented Grid value networks to illustrate what a Grid solution really
consists of, described the specific roles of each market player and explained how
they contribute to build and/or to provide the Grid solution. Also the exchange flows
(tangible, intangible and financial) among different market players were described
in order to clarify the content of these business relationships. Finally we paid special
attention to three Grid solutions (internal Grid deployment, utility computing, and
SaaS), and provided examples of possible contact points for the end users interested
to deploy these solutions.
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