Information Technology Reference
In-Depth Information
If you have configured Orchestrator to be monitored by Operations Manager, you should
place Orchestrator servers into maintenance mode prior to performing the upgrade, and take
them out of maintenance mode once the upgrade is complete. To upgrade integration packs,
uninstall the earlier version of the integration pack, and then install the newer integration
pack.
Upgrading Service Manager
The general process of upgrading Service Manager from 2012 to 2012 R2 involves doing the
following:
1.
Backup the databases and management packs.
2.
If Operations Manager is monitoring the Service Manager servers, place them into
maintenance mode.
3.
Remove the integration pack for Service Manager 2012 from Orchestrator.
4.
Upgrade the SQL Server 2008 R2 AMO to the SQL Server 2012 AMO.
5.
Upgrade the data warehouse management server. You will need to stop data ware-
house jobs.
Upgrade the Service Manager management server.
6.
Upgrading Data Protection Manager
The general process of upgrading Data Protection Manager from 2012 to 2012 R2 involves
doing the following:
1.
If Operations manager monitors the DPM servers, put them into maintenance mode
prior to commencing upgrade.
If you are using the DPM integration pack for Orchestrator, remove this integration
pack.
2.
Remove any tape library sharing.
3.
Perform the DPM upgrade by running Setup.exe from the installation media. The exist-
ing DPM installation will be detected and installer will run in upgrade mode.
4.
Upgrade the DPM protection agents on protected computers and servers.
5.
Run a replica consistency check as all replicas will be marked as inconsistent after the
upgrade.
6.
Re-enable tape library sharing.
7.
