Information Technology Reference
In-Depth Information
MORE INFO
UPGRADING FROM OPERATIONS MANAGER 2007 R2
You can learn more about upgrading from Operations Manager 2007 R2 at
http://technet.
Service Manager
You can upgrade from Service Manager 2010 SP1 to System Center 2012 R2 Service Manager.
To perform an in-place upgrade, the source server needs to be able to support System Center
2012 R2 Service Manager. Upgrading involves performing the following general steps:
1.
Back up the Service Manager management database and the data warehouse data-
base.
Determine which data warehouse jobs are running.
2.
Disable the data warehouse job schedules.
3.
Verify that data warehouse jobs are no longer running.
4.
Stop the Self-Service Portal.
5.
Upgrade the data warehouse management server by performing an in-place upgrade.
6.
Upgrade the Service Manager management server by performing an in-place upgrade.
7.
Upgrade the Service Manager console on any computers that host the Service Man-
ager 2012 SP1 console.
8.
MORE INFO
UPGRADING FROM SERVICE MANAGER 2012 SP1
You can learn more about upgrading from Service Manager 2012 SP1 at
http://technet.
Data Protection Manager
You can upgrade from DPM 2010 with QFE4 to System Center 2012 R2 DPM as long as DPM
2010 is deployed on Windows Server 2008 R2 or a 64-bit version of Windows Server 2008.
DPM 2012 R2 can be deployed on Windows Server 2008 as long as it is the x64 version. Prior
to performing the upgrade, ensure that the following pre-requisites are met:
1.
Ensure that at least 4.5 GB is available.
2.
Back up the DPM 2010 database.
3.
Stop sharing any tape libraries.
4.
Upgrade agents on protected computers.
5.
Add Microsoft$DPM$ACCT to the Access Control List (ACL) for the DPMDB folder, as-
signing the Full Control permission.
Once these steps have been taken, starting the DPM 2012 R2 installation process will trig-
ger the upgrade, as the installation process detects the installation of DPM 2010.
