Information Technology Reference
In-Depth Information
To change the properties of a service that is deployed to your organization's private cloud,
click on the service in the Services node of the App Controller console, select Open Diagram
from the task bar, and in the diagram, click the service to open the service's Properties page.
Once you have made the necessary changes, click Update to modify the service.
MORE INFO MANAGING SERVICES AND VIRTUAL MACHINES
You can learn more about managing services and virtual machines at http://technet.
microsoft.com/en-us/library/gg696044.aspx .
Using Service Manager Self-Service Portal
The Service Manager 2012 R2 Self-Service Portal is a SharePoint 2010 website that people in
your organization can use to submit requests for service offerings and request offerings using
their web browser. The Self-Service Portal leverages Service Manager user roles, meaning
that users will be presented with different request and service offerings depending on role
membership. Users are able to submit requests and view the status of those requests using
the portal. Figure 2-39 shows the Service Manager 2012 R2 Self-Service Portal.
FIGURE 2-39 Self-Service Portal
When a user submits a request using the self-service website, the request is forwarded to
the Service Manager server where the information submitted through the self-service website
is processed. You can publish Service Manager requests and service offerings to the Self-Ser-
 
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