The Impact of Multilevel Computer Self-Efficacy on Effectiveness of Computer Training - End User Computing Challenges and Technologies: Emerging Tools and Applications - page 44

general CSE should improve perceptions of ease
of use of a target system and improve subsequent
acceptance of the system.

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Bandura, A. (1986). S ocial foundations of thought
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Future researCh

In addition to research aimed at addressing the
limitations described earlier, an interesting op-
portunity for future research would be to examine
the antecedents of each level of CSE. Since this
study demonstrated that the two levels of CSE had
varying effects on computer training outcomes,
it is important to understand factors that affect
each level of CSE. Given that factors affecting
general CSE had received extensive research
attention, there is a genuine need for focusing
on the antecedents of application CSE in future
research.
Examining the four training outcomes iden-
tified in Kirkpatrick's (1959) training effective-
ness model represents another valuable issue to
consider in future research. As noted earlier, this
study focused on the first two outcomes. That is,
the other two outcomes in Kirkpatrick's model
(trainee behavior and training results) were not
examined in this study. Thus, evaluating all train-
ing outcomes suggested by Kirkpatrick's model
rather than a subset of these outcomes represents
a worthwhile issue to explore in future research
and will certainly provide important practical
implications.

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Davis, F. D. (1993). User acceptance of information
technology: System characteristics, user percep-
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nal of Man-Machine Studies, 38 (3), 475-487.

reFerenCes

Agarwal, R., Sambamurthy, V., & Stair, R. (2000).
The evolving relationship between general and
specific computer self-efficacy: An empirical as-
sessment. Information Systems Research, 11 (4),
418-430.

Davis, F. D., Bagozzi, R. P., & Warshaw, P. R.
(1989). User acceptance of computer technology:
A comparison of two theoretical models. Manage-
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Davis, S., & Bostrom, R. (1993). Training end
users: An experimental investigation of the roles