Information Technology Reference
In-Depth Information
available throughout the Company. This re-
sponsibility was also associated with access
rights to the tools for accomplishing the task.
This organization of responsibility enabled
a smooth transition from everyday use and
user requirements capture to development of
new functionality.
End-user development using the compo-
nents approach: The EUD strategy supported
in VB follows the “components approach”
to EUD. Super users were not involved in
programming, but in configuring applications
by (de)selecting and modifying components
in order to create specific solutions for the
various accounting offices and their clients.
The strategies of under-design and over-de-
sign were implicit in these activities. Future
work should investigate how the meta-design
strategy can be integrated with the two other
strategies in order to provide increased flex-
ibility for modification of components with-
out sacrificing ease of use. Meta-design can
provide design environments for modifying
individual components (basic and compound)
by part composition, a technique that might
overcome shortcomings associated with
modification of fixed attributes.
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aCknowledgment
The case study was conducted while the second
author was a Ph.D. student at the Faculty of
Education, University of Oslo. We want to thank
InterMedia, University of Oslo, for financing
our work. We also thank the other members of
the LAP project and the many employees in the
company who took part in the study.
Edwards, R. (1997). Changing places: Flexibility,
lifelong learning, and a learning society. London:
Routledge.
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reFerenCes
Ellst röm, P.E., Gustavsson, B., & Lars-
son, S. (1996). Livslångt lärande [Lifelong
learning]. Lund: Studentlitteratur.
Ackerman, M.S., Pipek, V., & Wulf, V. (2003).
Sharing expertise: Beyond knowledge manage-
ment. Cambridge, MA: The MIT Press.
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