Information Technology Reference
In-Depth Information
Table 3.1
Ten common usability study scenarios and the metrics that may be most appropriate for each
Usability Study Scenario
1. Completing a transaction
X
X
X
X
X
2. Comparing products
X
X
X
X
3. Evaluating frequent use of the same product
X
X
X
X
X
4. Evaluating navigation and/or information
architecture
X
X
X
X
5. Increasing awareness
X
X
X
6. Problem discovery
X
X
7. Maximizing usability for a critical product
X
X
X
8. Creating an overall positive user experience
X
X
9. Evaluating the impact of subtle changes
X
10. Comparing alternative designs
X
X
X
X
X
Table 3.1
Ten common usability study scenarios and the metrics that may be most appropriate for each.
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