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a specific issue, and the frequency of issues for different tasks or cat-
egories of issue. Additional analysis can be performed on high-severity
issues or on how issues change from one design iteration to another.
5.
When identifying usability issues, questions about consistency and bias
mayarise.Biascancomefrommanysources,andtherecanbeageneral
lack of agreement on what constitutes an issue. Therefore, it's impor-
tant to work collaboratively as a team, focusing on high-priority issues,
and to understand how different sources of bias impact conclusions.
Maximizing task coverage and including an additional UX team may
be key.
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