Database Reference
In-Depth Information
Extending the Service Manager Data
Warehouse
In the
Creating Work Item and Configuration Item reports
recipe earlier in this chapter you
learned how you can create custom reports based on the data stored in the Service Manager
data mart.
One of the key components of Service Manager is its extensible class model. Using author-
ing tools such as the
System Center Service Manager Authoring Tool
, you can create
management packs that add new classes to the CMDB of Service Manager, extend the ex-
isting classes, or you can create new relationships between classes.
When you create custom classes and relationships for Service Manager, these are not auto-
matically transferred to the data warehouse. This recipe walks you through the steps needed
to transfer custom classes, relationships, and enumerations (aka lists) to the Service Man-
ager Data Warehouse.
Tip
Class extensions
Class extensions are automatically transferred to the data warehouse, provided that they are
defined in a sealed management pack.
