Database Reference
In-Depth Information
Getting ready
We will use Report Builder 3.0 to create the reports in this recipe. You need to be familiar
with using Report Builder to manage reports. Using Report Builder is explained in
Chapter
Work Item and Configuration Item data is stored in the Service Manager Data Warehouse
data mart database. It is recommended that you read the
Understanding the Service Man-
ager Data Warehouse data mart
recipe earlier in this chapter before following this recipe.
It is recommended that you store all your reports in a custom folder structure in SQL Serv-
er Reporting Services. Follow these steps to create a custom folder in the SQL Server Re-
porting Services used by Service Manager:
1. Open your web browser and navigate to
http://[SCSMDWSQL]/Reports
.
Replace
[SCSMDWSQL]
with the fully qualified domain name of the SQL server
that is used for reporting. If SQL Server Reporting Service is running as a named
instance, the syntax of the URL will be
http://[SCSMDWSQL]/Re-
ports_[InstanceName]
.
2. Click on the
SystemCenter
folder and then on the
ServiceManager
folder.
3. Click on
New Folder
, enter a name for the folder, such as
Custom Reports
,
and optionally enter a description. Then, click on
OK
.
Tip
Note that the permissions applied to the newly created folder will be inherited from
the parent
ServiceManager
folder. You can break inheritance and apply custom
permissions to your folders if required.