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Figure 1.3: Individual pieces contain content that is relevant to the usability tasks—in this case,
using a wireless phone to check lottery results and sports scores.
Figure 1.4: The Computer practices the tasks before the first user arrives. Another team member
reviews her list of issues that she hopes the usability tests will cover.
Figure 1.5: The facilitator explains the purpose of the session and how to interact with the
prototype. The facilitator sits next to the user, giving each task and interacting with her as needed.
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