Civil Engineering Reference
In-Depth Information
Regional managing
director
Business
commercial
manager
Business
construction
manager
Business
Building centre
manager
Commercial
team
Production
team
Bid team
Senior surveyors
(based on individual
contracts)
Estimators
Projects managers/
site managers
Tenant liaison
building after care
North-west region management structure - refurbishment division
The business construction manager mirrors the role of a contracts manager in a simi-
lar organisation (i.e. a manager in charge of a number of contracts or managed by
project management personnel.)
The tenant liaison team is necessary on refurbishment projects to liaise with tenants
or occupiers and deal with building aftercare, i.e. teething problems after tenants
occupy the premises.
Note
: This case study is an interesting approach to the management structure of a
large contracting organisation operating in three different construction fields within
a single region.
The overriding feeling is that it successfully works.
1.6 Background experience and qualifications for construction
personnel
Contracts/operations manager
The post of contracts manager is an esteemed position in a contractor's organisa-
tion. Dealing fairly with people is an essential feature of their character.
Communication skills with clients, senior project managers and site management
personnel is essential, but to be liked by
all
is not a trait to admire. Sometimes one
has to be feared or disliked to hold the respect of the management.
