Database Reference
In-Depth Information
Figure 6.9. An example of a complex report sample
“What nursing services do you provide besides those listed in this
sample?”
This type of question gives the participant an opportunity to provide you with a detailed
response; furthermore, you'vegivenyourselftheopportunity toaskfollow-upquestions as
warranted by the participant's reply. To continue the example, say you receive the follow-
ing answer:
“We provide various specialized services for the more complex
patient.Youseeonlythegeneralservicesonthisreport.However,
I can show you a complete list of our services that Katherine
maintains on her computer.”
You can continue with the process of writing the sample's description if this reply clarifies
the point in question and you now understand the purpose of this report sample; otherwise,
continue asking follow-up questions until everything is explained to your satisfaction.
Reviewing Information Requirements
The final issue you'll discuss with users concerns their information requirements. The ob-
jectives of this discussion are to determine whether individual users receive information
