Information Technology Reference
In-Depth Information
Here is how messaging services support different stages of the process:
1.
Submission
- One member is registered for the one-stop portal (
Portal
)and
one for the front-oce application providing services through it (
FO
). The
portal creates a channel (
c1
) to communicate with
FO
,and
FO
subscribes to
it. Given this structure, each service request submitted through the portal
is sent through the channel to the front-oce application. The following
horizontal extensions can be provided for the messages exchanged through
c1
:
Logging
to assess the number of applications submitted,
Validation
to
assure that the front-oce receives valid data, and
Encryption/Decryption
to protect the data transmitted through the net.
2.
Completeness Assessment
- The only communication required is notifica-
tion to applicants in the case of incomplete documentation. Once complete,
the application is forwarded to the back-oce application. The
FO
member
creates the channel
c2
for this purpose, and the back-oce application regis-
ters a member
BO
who subscribes to this channel. In addition, the
Auditing
service can be provided for
c2
to keep track of the applications sent.
3.
Evaluation
- At this phase, collaborations from other agencies are required.
Each agency registers a member -
PW
,
LE
,
CA
,
FB
and
HD
,and
LG
representing
the licensing agency.
BO
creates the channels:
c4
to communicate with
PW
;
c5
to ask opinions from
LE
,
CA
,
FB
and
HD
;
c6
to communicate with
LG
;and
c7
to notify
FB
and
HD
about the inspection dates confirmed by the applicant
and to receive the inspection results.
PW
subscribes to
c4
;
LE
,
CA
,
FB
and
HD
subscribe to
c5
;
LG
to
c6
;and
FB
and
HD
to
c7
. In addition,
BO
creates
the channel
c3
to communicate the status of the process to
Portal
,who
subscribes to it. The
Authentication
extension is enabled for
c3
to assure
that the messages are sent by the
BO
application. The information sent by
this channel is used when applicants track their applications.
4.
Decision-making
- No messaging service is required at this stage.
5.
Fol low-up
- Notifications to applicants are the only communications taking
place. They are provided by the infrastructure.
In order to support the correct execution of the process, the following ver-
tical extensions are provided:
Process-Enforcement
to assure the sequence of
messages exchanged through channels
c4
to
c7
conforms to the business process;
Tracking
, over the same channels, to enable
BO
to track the process execution; and
Channel-Composition
to link
c6
and
c7
. By enabling
Process-Enforcement
,a
new member
process
is registered who creates the channel
p-4567
. All channel
owners subscribe to
p-4567
to forward the messages received through their chan-
nels to
process
.Thus,
process
can control if the messages are sent in the correct
sequence. By enabling
Tracking
,anewmember
track
is registered who creates the
channel
t-4567
. This member is subscribed to all tracked channels
c4
through
c7
to
receive a copy of all messages exchanged through them, and therefore enable track-
ing. The extension is configured by specifying for each message exchanged what
is the corresponding business step. By enabling
Channel-Composition
,member
compose
is registered and subscribed to
c6
and
c7
, responsible for forwarding all
messages from
c6
to
c7
.
Search WWH ::
Custom Search