Information Technology Reference
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out, and if so, by whom? In particular are there defined criteria for assess-
ing success and impact?
Fig. 4.1. Stages in policy/technology development.
4.2 A Framework for Analysis of Citizen Engagement
Initiatives
The above factors have been used to create a framework for the description
and analysis of the citizen engagement initiatives which we have selected
for examination. Each case includes the following information, where it
was available:
the level of engagement (i.e. active participation);
the objective of the engagement;
the stage of decision-making in policy/technology development;
who was engaged (how many citizens, from where and by whom);
the mechanisms of engagement (including the role of technology);
the duration of the initiative;
the key outcomes;
how the initiative was evaluated and by whom.
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