Travel Reference
In-Depth Information
Checklist
» Check the validity of your passport
» Check airline baggage restrictions
» Organise travel insurance ( Click here )
» Make bookings (for sights, entertainment and accommodation)
» Inform your credit/debit card company of your travel plans
» Check whether or not you can use your mobile (cell) phone
» Find out what you need to hire a car
Etiquette
Italy is a surprisingly formal society; the following tips will help you avoid any awkward
moments.
» Greetings Shake hands and say buongiorno (good day) or buona sera (good evening) to
strangers; kiss both cheeks and say come stai (how are you) for friends. Use lei (you) in
polite company; use tu (you) with friends and children. Only use first names if invited.
» Asking for help Say mi scusi (excuse me) to attract attention; use permesso (permis-
sion) when you want to pass by in a crowded space.
» Eating & Drinking When dining in an Italian home, bring wine or a small gift of dolci
(sweets) from a local pasticceria (pastry shop) and dress well. Let your host lead when
sitting and starting the meal. When dining out summon the waiter by saying per favore
(please?).
» Gestures Maintain eye contact during conversation.
Tipping
» When to Tip Tipping is customary in restaurants, but optional elsewhere.
» Taxis Optional, but most people round up to the nearest euro.
» Restaurants Most restaurants have a coperto (cover charge; usually €1 to €2) and a ser-
vizio (service charge) of 10% to 15%. If service isn't included, consider a small tip.
» Bars Italians often place a €0.10 or €0.20 coin on the bar when ordering coffee; if
drinks are brought to your table, tip as if you're in a restaurant.
 
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