Travel Reference
In-Depth Information
»
Restaurants
Most restaurants have a
coperto
(cover charge; usually €2 to €3). Some
also include a
servizio
(service charge) of 10% to 15%. If service isn't included, a small
tip is appropriate.
»
Bars
Most locals usually leave small change on the bar when ordering coffee; if drinks
are brought to your table, tip as you would in a restaurant.
Etiquette
Italy is a surprisingly formal society; the following tips will help you avoid any awkward
moments.
»
Greetings
Shake hands and say
buongiorno
(good day) or
buonasera
(good evening) to
strangers; kiss both cheeks and say
come stai
(how are you) to friends. Use
lei
(you) in
polite company; use
tu
(you) with friends and children. Only use first names if invited.
»
Asking for help
Say
mi scusi
(excuse me) to attract attention; use
permesso
(permis-
sion) to pass by in a crowded space.
»
Religion
Dress modestly (cover shoulders, torso and thighs) and show respect when
visiting religious sites.
»
Eating & Drinking
When dining in an Italian home, bring a small gift of
dolci
(sweets)
or wine and dress well. Let your host lead when sitting and starting the meal. When dining
out, summon the waiter by saying
mi scusi
(excuse me).
»
Gestures
Maintain eye contact during conversation.
