Information Technology Reference
In-Depth Information
Technological Conditions
The use of modern information and communication technologies is important. Accord-
ing to these general conditions, the electronic government strategies of the above-mentioned
countries could be evaluated as shown in Table 1. A lot of pros and cons exist within the area
of electronic government. In Australia, there should be more nationwide coordination and
synchronization. However, in Austria, the transaction level should be reached much faster,
and in Switzerland, no concrete portal exists. There is no country you can say that has reached
a sufficient standard for e-government applications.
Table 1.
Critical Conditions
Positive (+)
Negative (-)
Australia
Demand orientation
Early activities in the area of
electronic government
Demand orientated offer of services
Information-, communication-level
realized, transaction level partly
realized
Less empirical surveys
Wide range of sometimes confusing procurement
possibilities (portals) in all States and Territories
No overall portal
Organizational
conditions
Concrete redesign initiatives
Coordination of organizational and
technological redesign
Poor coordination of technical organization
decisions
Legal conditions
Information policy available
Regulation for access to
administrational services
Good security infrastructure
Technological
conditions
Effective use of information and
communication technologies
Austria
Demand orientation
Sufficient surveys before doing e-
government
Highly demand-orientated Citizens
Information System
Information and communication levels
realized, transactions planned
Information System clearly arranged
in two parts: citizens, business
Organizational
conditions
Partly realized organizational
redesign
Sufficient coordination when
redesigning
Concrete strategies for redesign of
processes and structures
Poor coordination of technical organization
decisions
Legal conditions
Most regulations are formulated by
the European Union (EU)
Information policy available
Regulation for access to
administrational services
Good security infrastructure
Not enough legal adjustments in the legislation for
required e-government security issues
Technological
conditions
Effective use of information and
communication technologies
(regulations by the EU)
Partly insufficent effectivity in using information
and communication technologies
Switzerland
Demand orientation
Good surveys about citizens/users
needs
High degree of demand orientation
Organizational
conditions
Partly realized organizational
redesign
Sufficient coordination when
redesigning
Web appearance of single local governments
National coordination too slow
Legal conditions
Information policy available
On average, good legal adjustments
to e-government issues
Technological
conditions
Effective use of information and
communication technologies
No concrete Web portal available (online start at
the end of 2001)
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