Information Technology Reference
In-Depth Information
O'Brien, J. A. (1999). Management Information Systems, Managing Information Technology
in the Internetworked Enterprise (4th ed.). New York: McGraw Hill.
Parker, M. M. & Benson, R. J. (1988). Information Economics: Linking Business Performance
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Harvard Business Review, 63 , 4, July-August, 149-160.
Ritter, S. & Koedinger, K. R. (1995). Towards lightweight tutoring agents . Paper presented
at the AI-ED 95 —World Conference on Artificial Intelligence in Education , Wash-
ington, D.C.
Sandy, G. & Burgess, S. (1999). Adding value to consumer goods via marketing channels
through the use of the Internet. CollECTeR'99: 3 rd Annual CollECTeR Conference
on Electronic Commerce , Wellington, New Zealand, November.
Scott Tillett, L. (2000). Educators begin to reach out — The net cuts costs, simplifies
management and could make distance learning a winner. InternetWeek, 835, October
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WBT Systems. (1997). Guided learning — Using the TopClass server as an effective Web-
based training system, WBT Systems White Paper, http://www.wbtsystems.com.
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