Information Technology Reference
In-Depth Information
Chapter XXXII
A Comparison Between
the Use of IT in Business
and Education:
Applications of the
Internet to Tertiary
Education
Stephen Burgess
Victoria University, Australia
Paul Darbyshire
Victoria University, Australia
ABSTRACT
Since the mid-1990s, there have been many claims that the Web has become the new
paradigm for teaching. However, most academics do not use the Web as a replacement for
teaching, but to provide extra benefits for their students. There is a strong parallel between
this use of the Internet for teaching, and the use of IT in business for providing added-value
products or administrative efficiencies. In this chapter, the similarities between the use of
IT in business and education are discussed, and the categorization of aspects of Web use
in education using standard business categories relating to savings and quality are
explored. The results are obtained from a survey of academics conducted internationally
using the Web, and it surveys perceptions of benefits gained from supplementing teaching
with Web-based services. The results revealed similar usage levels of Administrative and
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