Information Technology Reference
In-Depth Information
APPENDIX A
•
18 Business Factors
1.
Agency mission
2.
Agency goals
3.
Agency objectives
4.
Agency policies
5.
Agency resources
6.
External constituencies
7.
Internal constituencies
8.
Internal IT users
9.
Top-level managers
10.
Program decisions
11.
Government policies and regulations
12.
Low-level managers
13.
Middle-level managers
14.
Standards
15.
Financial decisions
16.
Industry trends
17.
External IT users
18.
Vendors
•
34 Technical Factors
1.
Speech recognition interfaces
2.
Natural language interfaces
3.
Mouse
4.
Touch screens/Light pens
5.
EIS
6.
Voicemail
7.
Email
8.
FAX
9.
VSAT
10.
EDI
11.
High-end workstations
12.
ISDN
13.
Desktop publishing
14.
LANs
15.
Biomolecular computing
16.
Nanotechnology
17.
Data extraction and conversion software
18.
Online ext. database searching
19.
Client/server hardware
20.
Client/server software
21.
CASE
22.
CD-ROM and optical storage
23.
Relational databases
24.
4GLs/query languages