Information Technology Reference
In-Depth Information
Table 2. CIO competencies: small IT unit versus large IT unit
SMALL IT UNIT STAFF CIOs (
n
=19)
LARGE IT UNIT STAFF CIOs (
n
= 21)
Business Factors — high-level agency characteristics
(9 of 12)
%
Business Factors — high-level agency
characteristics (8 of 12)
%
BF11: Focus on top-level managers (KG)
89
BF2: Focus on agency objectives and goals (PA)
95
BF1: Focus on agency mission (PA)
79
BF1: Focus on agency mission (PA)
86
BF12: Focus on program decisions made outside the IT
unit (DO)
75
BF7: Focus on internal constituencies (KG)
86
BF7: Focus on internal constituencies (KG)
74
BF11: Focus on top-level managers (KG)
81
BF8: Focus on internal IT users (KG)
72
BF3: Focus on agency policies (PA)
76
BF10: Focus on middle-level managers (KG)
71
BF6: Focus on government policies and regulations
(DO)
71
BF2: Focus on agency objectives and goals (PA)
68
BF5: Focus on external constituencies (KG)
70
BF3: Focus on agency policies (PA)
68
BF4: Focus on agency resources (DO)
67
BF4: Focus on agency resources (DO)
68
Human Factors — socioorganizational characteristics
(1 of 6)
%
Human Factors — socioorganizational
characteristics (2 of 6)
%
HF5: Focus on successful people who embody the
agency's values, character, and culture (EE)
84
HF5: Focus on successful people who embody the
agency's values, character, and culture (EE)
81
HF6: Focus on set of expectations that members of a
group have for one another (EE)
70
Technical Factors — forms of IT (3 of 10)
%
Technical Factors — forms of IT (4 of 10)
%
TF2: Focus on LANs (CT)
79
TF2: Focus on LANs (CT)
80
TF9: Focus on electronic mail (CT)
79
TF9: Focus on electronic mail (CT)
75
TF10: Focus on World Wide Web/Internet (CT)
68
TF1: Focus on mainframes/minicomputers (LIT)
74
TF4: Focus on relational databases (IIT)
70
Convey the Relevance of IT — supporting activities (0
of 7)
Convey the Relevance of IT — supporting activities
(4 of 7)
%
%
CR7: Promote IT as an agent of agency transformation
(PIS)
76
CR5: Disseminate information about the results of
recently completed IT-based projects (PTS)
71
CR2: Stress the economic value of IT to senior
managers (PTS)
67
CR4: Disseminate information about the benefits and
costs of IT-based change (PTS)
67
Manage Critical Relationships — supporting activities
(3 of 10)
%
Manage Critical Relationships — supporting
activities (4 of 10)
%
MR1: Actively participate in top-management decision
making (ERM)
78
MR1: Actively participate in top-management decision
making (ERM)
85
MR2: Speak the language of managers from other
program areas (ERM)
68
MR2: Speak the language of managers from other
program areas (ERM)
85
MR10: Explain to users that their feedback is critical to
expanding a system's benefits (CUI)
68
MR3: Stay abreast of developments in the program
areas of other managers (ERM)
85
MR10: Explain to users that their feedback is critical to
expanding a system's benefits (CUI)
80
Implement IT-Based Solutions — supporting activities
(1 of 9)
%
Implement IT-Based Solutions — supporting
activities (6 of 9)
%
PI7: Involve those affected by IT-based change in its
design and implementation (CPC)
84
PI7: Involve those affected by IT-based change in its
design and implementation (CPC)
95
PI9: Procure and organize technical expertise for
development (PIR)
90
PI1: Create a participative IT planning process (CPC)
81
PI8: Procure and allocate the equipment (e.g.,
hardware/software) needed for systems
development (PPR)
71
PI4: Disseminate results of IT projects (CPC)
70
PI5: Encourage an iterative IS development approach
(DDA)
70
