Travel Reference
In-Depth Information
ATMs & Credit Cards
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ATMs (called 'Bancomats') are widely available throughout Italy and the best way to obtain local cur-
rency. International credit and debit cards can be used in any ATM displaying the appropriate sign.
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Visa and MasterCard are among the most widely recognised credit cards, but others like Cirrus and Maes-
tro are also well covered. Only some banks give cash advances over the counter, so you're better off using
ATMs.
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Cards are also good for payment in most hotels, restaurants, shops, supermarkets and tollbooths.
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Check any charges with your bank. Most banks now build a fee of around 2.75% into every foreign trans-
action. In addition, ATM withdrawals can attract a further fee, usually around 1.5%.
If your card is lost, stolen or swallowed by an ATM, you can telephone toll-free to have an immediate stop
put on its use:
Amex
(
800 928391)
Diners Club
(
800 393939)
MasterCard
(
800 870866)
Visa
(
800 819014)
Moneychangers
You can change money in banks, at the post office or in a
cambio
(exchange office). Post offices and banks
tend to offer the best rates; exchange offices keep longer hours, but watch for high commissions and inferior
rates.
Taxes & Refunds
A value-added tax of around 22%, known as IVA (Imposta di Valore Aggiunto), is slapped onto just about
everything in Italy. If you are a non-EU resident and spend more than €155 (€154.94 to be more precise!) on
a purchase, you can claim a refund when you leave. The refund only applies to purchases from affiliated re-
tail outlets that display a 'tax free for tourists' (or similar) sign. You have to complete a form at the point of
sale, then have it stamped by Italian customs as you leave. At major airports you can get an immediate cash
refund; otherwise it will be refunded to your credit card. For information, visit
Tax Refund for Tourists
(
www.taxrefund.it
)
or pick up a pamphlet on the scheme from participating stores.
Tipping
Tipping is not generally expected nor demanded in Italy as it is in some other countries. This said, a discre-
tionary tip for good service is appreciated in some circumstances. Use the following as a guide.
Restaurant : 10-15%, if service charge not included.
Bar : €0.10-0.20 if drinking at bar, 10% for table service.