An Agent-Based Architecture for Multifaceted Online Dispute ResolutionTools - Developing Concepts in Applied Intelligence - page 92

was bought, the type of the product, the type of the warranty, the state of the product,
among others.Thus, two different ontologies (i.e., Labour and Commercial) define the
act of computing the BATNA and WATNA, in different ways:
A simplification of the rules that allow the computation of the BATNA and WATNA for the
Portuguese Labour Law, as it is given in Decree of Law (DL) 7/2009 (Portuguese laws)..
Def_Rule 396
if RULE_394 then
WATNA := 3 * (M_SALARY + SENIORITY)
if TEMPORARY_CONTRACT then
if WATNA < M_REMAINING *(M_SALARY + SENIORITY) then
WATNA := M_REMAINING *(M_SALARY + SENIORITY)
if WATNA < 15 * (D_SALARY + SENIORITY) then
WATNA := 15 * (D_SALARY + SENIORITY)
BATNA := 45 * (D_SALARY + SENIORITY)
if BATNA < DAMAGE then
BATNA := +DAMAGE
A simplification of the rules that allow the computation of the BATNA for the Commercial
Law, as it is given in DL 67/2003. I this example rule it will be considered only numbers 1 to 4
of Article 5 th .
Def_Rule5
if IS_MOBILE then
if DEFECT_COMPLAINT_DELAY < 60 then
if WARRANTY_DELAY < 730 then
BATNA := {“product repair in 30 days”;
”product replacement”}
else BATNA := {“no indemnity due”}
else BATNA := {“no indemnity due”}
else
if DEFECT_COMPLAINT_DELAY <365 then
if WARRANTY_DELAY < 1810 then
BATNA := {“product repair in reasonable time”;
4 Conclusion
One of the major challenges that Online Dispute Resolution faces is the lack of tools
that can address more than one legal field. In fact, most of existing tools focus only on
small and very limited domains. Following the approach presented in this paper, three
prototypes focusing on different legal domains are being developed. These prototypes
are based on a single agent-based architecture targeted at providing services for
dispute resolution. The services implemented are abstract enough to be useful in sev-
eral legal domains and contain the specific rules needed to be used in each specific
domain. Using ontologies to specialize a single agent in several legal domains makes
the architecture simple and makes it easy to expand it to other legal domains, by add-
ing new ontologies. This, we believe, will foster the development of multi-domain
Online Dispute Resolution Platforms.