Heuristic Evaluation - Cross-Cultural Human-Computer Interaction and User Experience Design - page 163

Appendix A: Heuristic
Evaluation

AM+A uses UI design heuristics adapted from various sources including the follow-
ing:

• Apple Computer, Inc. (1992). Macintosh human interface guidelines . Read-
ing, Massachusetts, United States, Addison-Wesley Publishing

Company.
• Marcus, A. (1992). Graphic design for electronic documents and user in-
terfaces . Reading, Massachusetts, United States, ACM Press and Addison-
Wesley.
• Nielsen, J. (1994). Usability inspection methods: Conference companion on
human factors in computing systems . Boston, Massachusetts, United States,
ACM Press.
• Tognazzini, B. (1992). TOG on interface . Reading, Massachusetts, United
States, Addison-Wesley Longman Publishing Co., Inc.
• Tufte, E. (1990). Envisioning information . New Haven, Connecticut, United
States, Graphics Press.
• Tufte, E. (1983). The visual display of quantitative information . New Haven,
Connecticut, United States, Graphics Press.
• Tufte, E. (1997). Visual explanations . New Haven, Connecticut, United
States, Graphics Press.

Aesthetic integrity and minimalist design.
Dialogues should not contain information that is irrelevant or rarely needed. Every
extra unit of information in a dialogue competes with the relevant units of information
and diminishes their relative visibility. Information should be well organized and
consistent with principles of visual design.

Consistency and standards.
Users should not have to wonder whether different words, situations, or actions mean
the same thing. Follow platform conventions.

Direct manipulation/see and point.
Users should be able to see on the screen what they're doing and should be able to
point at what they see. This forms a paradigm of noun (object) then verb (action).
When the user performs operations on the object, the impact of those operations on
the object is immediately visible.

163