Information Technology Reference
In-Depth Information
Later
on,
the
data
was
translated
into
English
for
analysis
and
presentation.
7.1.1
P HASES OF RESEARCH
Defined research questions
Defined hypotheses about the Chinese users
Built a questionnaire of
50 questions for user interviews using an online
reporting tool ( surveygizmo.com )
Wrote a recruiting screener and set up an online recruiting form
Wrote a recruiting letter and distributed it through social networks and e-
mail conferences
Interviewed 40 respondents
The respondents of our pilot study were screened according the following param-
eters:
Born and raised in China/Czech Republic
Belong to the Chinese/Czech culture (have Chinese/ Czech parents/mother
tongue)
Evenly split between males and females
Evenly split between bachelor's and master's students
Evenly split between living in large cities and the countryside
Have different computer knowledge levels
Have different English language levels
The results of the screener are contained in the ”personal” section of the question-
naire.
7.1.2
I NITIAL QUESTIONS
We started with the following list of research questions:
Q1: How does the level of English language proficiency alter the perception of
UI/task structure?
Q2: How does the level of knowledge of computer use alter expectations from
the UI interaction?
Q3: What are the language (and/or cultural) particularities that help or hinder
successful user interaction?
Given the limited scope of the pilot study, we focused on the latter question, and
revised the questions as follows:
Q1: Can we construct a set of design guidelines for Chinese users from what
we know about the East/West differences?
Q2: Are there any culture-specific HCI/UX patterns to consider?
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