Information Technology Reference
In-Depth Information
standing. It is left to developers and managers to advise or clarify
things to the documentation staff in case of a disparity. From a
practical standpoint, however, it may be better to assign the respon-
sibility of document “correctness” to the writers; that is, they should
have to reconfirm doubts with developers in case of ambiguity.
Summary
Documentation is a necessary component of any product or service. It is
necessary for business continuity, especially because staff turnover can
be quite high in many software development environments. There are
various types of documentation. Selecting the appropriate documentation
to provision the user is important.
