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Our supporting tool loads a domain ontology of reservation business, and suggests
missing goals as shown in the following steps. First, the tool makes each term in
a goal description correspond to concepts in the ontology. Second, it finds missing
concepts based on the corresponding concepts and relationships such as “requires”
among the ontology. In the figure, the tool extracts the word “Reservation” from the
goal “Reservation by users themselves” and establishes a map from the extracted
word to the ontological concept Reserve. The tool traces the relationship “requires”
between Reserve and Cancel in the ontology, and find that the goal which can be
made to correspond to Cancel is missing. And then by the suggestion of the tool,
the analyst can add a new goal “Cancellation enabled” as a sub-goal.
Fig. 7 A supporting tool for goal and ontology oriented requirements elicitation
 
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