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by the need to use a language that allows reaching higher completeness, correctness
and integration.
Ensure acceptance for business decisions. The main quality requirements are
completeness, correctness, integration, simplicity, understandability, and usability.
Maintain and share knowledge about the business. The main quality require-
ments are correctness, integration, understandability, and usability. As special
emphasis should be put on ensuring that the models are understandable for the target
audience without extensive training in a particular modeling approach and language.
Use EM as a problem solving tool. The main quality requirements are correct-
ness, flexibility, and understandability.
6 Conclusion
In this chapter we have defined three main intentions of performing EM:
Developing the business;
Ensuring the quality of business operations;
Using EM as a problem solving tool.
For each of these purposes we suggest a number of requirements regarding differ-
ent aspects of EM such as input models and documentation, models to be developed,
EM language requirements, EM process requirements, EM tool requirements, and
model quality requirements. The requirements are based on our experience in devel-
oping EM methods, using EM in practice and observing EM practice during more
than 17 years. They are not geared towards a specific EM approach and should give
guidance in performing the EM process, in selecting an EM language, in selecting
tool support, and in ensuring the quality of EM work.
When discussing the application of Enterprise Modeling there is normally not
only one question to answer, one problem to solve, or one issue to address. Instead
EM must be seen as a multitude of interrelated approaches that are useful in many
situational contexts and that potentially can be combined to achieve a high quality
result. Determining what kind of situation and context the person responsible for
a modeling activity has placed himself/herself into is of utmost importance before
starting the, often participative, modeling process and before determining the kind
of particular modeling activities to start. This is why interviews with potential stake-
holders are so important to conduct before the start of the EM process [ 22] . Analysis
of these interviews will determine which cells of the matrix in Table 3 need to be
addressed.
As indicated in the beginning of the chapter, more in-depth research into the
practice of EM is needed. Some suggested lines of research to continue what has
been reported in this chapter are the following:
Develop more comprehensive guidance for setting up and preparing for EM .The
structure depicted in Table 3 is one way of guiding this preparation. A pattern-based
way of preparing for EM, particularly focusing on assessing the appropriateness of
 
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