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met. This can be also understood from the commonality of goals illustrated in
Fig.
8.
In order to meet all shoppers' goals, it is necessary to meet goals C and H.
b) Indirect Order Inclusive Relation: Looking at the sub-goals of managers' goals
in Table
9,
we can identify which sub-goals are met.
Fig. 7
Span of goals from manager's viewpoint
Manager
D, F
B, E,
J
C
I
H
Staff
Shopper
Fig. 8
Commonality and variability of goals
Comparing the sub-goals of goals C and H, which are not met by managers'
goals directly, we can find that all the sub-goals of goal H, that is (1), (2), (5), (9),
and (10), are included in the union of sub-goals of the goals B and E, which are met
by manager. Since all the sub-goals of goal H is met by the sub-goals of goals B and
E, goal H is substantially met by the goals of managers. As a conclusion, only goal
C remains as the additional goal to be met.
Analysis of the Dependency of Goals
. Figure
9
illustrates the same system
goal lattice with the highlighting of goals originating from the goal E “Business
Productivity”. The highlight indicates that meeting the goal E requires meeting goals
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