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Ta b l e 5
An example of goal matrix
Thus, structuring goals goes through the following two steps.
Synthesis of Goal Matrix
. By combining the stakeholder matrix and sub-goal
matrix, we synthesize a
goal matrix
. The goal matrix is synthesized by combining
non-zero otherwise empty. Table
5
shows a goal matrix synthesized in the case study
of self-checkout systems explained in the next section. In Column A, rows A to J
represent goals. Columns B to N represent sub-goals (1) to (13) while columns O to
Q represent three stakeholders.
Generation of Goal Lattice from the Goal Matrix
. Now, a goal lattice is generated
from the goal matrix. This process can be automated by FCA tool. Figure
3
illus-
trates a goal lattice generated from the goal matrix of Table
5
with Concept Explorer
[
18]
.
Fig. 3
Goal lattice generated for shopper stakeholder
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