User Experience Over Time - Modeling Users' Experiences with Interactive Systems - page 82

increased identification with the product as it participated in users' personal and
social experiences. We conceptualized temporality of experience as consisting of
three main forces, an increasing familiarity, functional dependency and emotional
attachment, all responsible for shifting users experiences across the three phases in
the adoption of the product. Based on the findings, we promoted three directions for
future HCI practice: designing for meaningful mediation, designing for daily rituals,
and designing for the self.
Next to providing empirical insights into the dynamics of experience over time,
these two studies raised a number of methodological issues in the study of time in
the user experience field. we highlighted a number of limitations of traditional re-
ductionist approaches where a-priori defined measurement models are employed in
measuring the user experience. We suggests an alternative methodological approach
that relies on a) eliciting the experiences that are personally meaningful to each par-
ticipant, in the form of experience narratives , and b) employing content analysis
techniques in creating multiple levels of abstraction, from concrete idiosyncratic
insights to abstracted and generalized knowledge. We concluded by raising two re-
search questions that will be addressed in the chapters and respectively.