Database Reference
In-Depth Information
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Translations tracker
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Patches tracker
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Support tracker
FAQs
The
Documentation.html
file, which is part of the product, contains a lengthy FAQ
section with numbered questions and answers. It is recommended to peruse this
FAQ section as the first source for help.
Help forums
The development team recommends that you first use the product's forums to search
for the problem encountered, and then start a new forum discussion before opening
a bug report.
Creating a SourceForge account
Creating a (free) SourceForge user account, and using it for posting on forums, is
highly recommended. This enables better tracking of questions and answers.
Choosing the thread title
It is important to choose the summary title carefully when you start a new forum
thread. Titles like "Help me!", "Help a newbie!", "Problem", or "phpMyAdmin error!"
are difficult to deal with, as the answers are threaded to these titles and further
reference becomes problematic. Better titles would be: "Import with UploadDir",
"User can't but root can login", or "Server not responding".
Reading the answers
As people will read, and almost always answer your question(s), giving feedback in
the forum about the answers can really help the person who answered, and others
who have the same problem.
Support tracker
This is another place to ask for support. Also, if we have submitted a bug report,
which is in fact a support request, the report will be moved to the support tracker.
With your SourceForge user account, you will be notified of this tracker change.
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