Oracle Cloud - The CIO's Guide to Oracle Products and Solutions - page 145

TABLE 5.1
Oracle Public Cloud Offerings
Business Area Product

Marketing Oracle Eloqua

Sales Oracle Sales Cloud:

• Oracle Sales Cloud for Outlook
• Oracle Sales Cloud Mobile
• CX Integrations to Oracle Sales Cloud
• Oracle Sales Cloud Customer Data Management

Service Oracle Service:

• Oracle RightNow Virtual Assistant Cloud Service
• Oracle RightNow Analytics Cloud Service
• Oracle RightNow CX Cloud Service May 2012 Release—
Capabilities and Benefits
• Oracle RightNow Chat Cloud Service
• Oracle RightNow Cobrowse Cloud Service
• Oracle RightNow Dynamic Agent Desktop Cloud Service
• Oracle RightNow Dynamic Agent Desktop Cloud Service:
Contact Center Experience Designer Feature
• Oracle RightNow Dynamic Agent Desktop Cloud Service for
Case Management
• Oracle RightNow Email Management Cloud Service
• Oracle RightNow Feedback Cloud Service
• Oracle RightNow Government Cloud Platform Cloud
Service
• Oracle RightNow Guided Assistance Cloud Service
• Oracle RightNow Innovation Community Cloud Service
• Oracle RightNow Intent Guide Cloud Service
• Oracle RightNow Outreach Cloud Service
• Oracle Policy Automation for Mobile Devices
• Oracle RightNow PCI Certified Cloud Platform Cloud
Service
• Oracle RightNow Platform
• Oracle RightNow Social Experience
• Oracle RightNow Self Service for Facebook Cloud Service
• Oracle RightNow Social Monitor Cloud Service
• Oracle RightNow Support Community Cloud Service
• Oracle RightNow Virtual CIO Cloud Service
• Oracle RightNow Web Self Service Cloud Service
• Oracle Knowledge Release 8.5—Capabilities and Benefits
• Oracle Knowledge Analytics

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