Travel Reference
In-Depth Information
a recommendation
at your hotel or
look for an English-
speaking dentist in
the English yellow
pages (www.
insidersabroad.
com/english
yellowpages).
Pharmacies in
Tuscany have a
night and weekend
rota
(servizio not-
turno)
posted on
their doors. The
Farmacia Comunale
13
at Florence's
Santa Maria Novella
station is open 24
hours a day, as is
the
Farmacia Molteni
in Via dei Calzai-
uoli. Pharmacies do
not usually accept
prescriptions from
other countries.
The Misericordia is one of
the world's oldest charitable
lay institutions and arranges
many ambulance services in
Tuscany. Most of the staff are
volunteers, but there is also a
fully qualified medical team.
The traditional black cassock
is for formal parade only;
volunteers do not wear it
during medical emergencies.
TRAVEL AND HEALTH
INSURANCE
Visitors from the EU are
officially entitled to reciprocal
state medical care in Italy.
Before you travel, pick up a
European Health Insurance
Card (EHIC), which covers
emergency medical treatment.
It is available online (www.
dh.gov.uk) or at the post
office. The EHIC does not
cover repatriation costs or
additional expenses, such as
accommodation or flights for
anyone travelling with you.
Purchasing additional travel
insurance before leaving
home is recommended.
Visitors from outside the EU
should take out a comprehen-
sive travel insurance policy
before travelling.
Fleet of ambulances run by the Misericordia at
a Florence hospital
Police car patrolling the Campo dei Miracoli in
Pisa
(see pp156-63)
matters. The service is free
and available in English,
French, German and Spanish.
If you need a dentist during
your stay in Tuscany, ask for
DIRECTORY
EMERGENCY
NUMBERS
QUESTURA
(POLICE OFFICES)
Via Zara 2, Florence.
Map
2 D3.
Tel
0554 97 76 02
.
Via del Castoro, Siena.
Tel
0577 20 11 11
.
Via Lalli 4, Pisa.
Tel
050 58 35 11.
Associazione
Volontari
Ospedalieri
Florence
Tel
055 234 45 67.
Siena
Tel
0577 24 78 69
.
Azienda
Ospedaliero-
Universitaria
Careggi
Via delle Oblate 1,
Florence.
Tel
055 794 111.
Guardia Medica
Piazza Del Duomo 20,
Florence.
Tel
055 28 77 88.
Via Sant Agostino 6,
Oltrarno.
Tel
055 21 56 16.
Meyer Children's
Hospital
Via Luca Giordano 13.
Map
2 F2.
Tel
055 566 21.
Pisa Hospital
Ospedale di Santa Chiara,
Via Roma 67.
Tel
050 99 21 11.
Siena Hospital
Policlinico Le Scotte,
Viale Bracci 16.
Tel
0577 58 61 11.
Ambulance
Tel
118.
Automobile Club
d'Italia
Tel
116.
www
.aci.it
Fire
Tel
115.
General SOS
Tel
113.
Medical
Emergencies
Tel
118.
Police (Carabinieri)
Tel
112.
Tourist Medical
Centre
Via Lorenzo Il Magnifico
59, Florence.
Map
2 D2.
Tel
055 47 54 11.
Traffic Police
Florence
Tel
055 227 69
.
Pisa
Tel
050 31 39 21.
Siena
Tel
0577 24 62 11.
LOST CREDIT
CARDS
American Express
Tel
06 722 82.
Diners Club
Tel
800 86 40 64
(freephone).
VISA
Tel
800 87 72 32
(freephone).
24-HOUR
PHARMACIES
Farmacia
Comunale 13
Santa Maria Novella
station, Florence.
Map
1 B4 (5 B1).
Tel
055 21 67 61.
Farmacia Molteni
Via dei Calzaiuoli 7r,
Florence.
Map
6 D3.
Tel
055 28 94 90.
LOST TRAVELLER'S
CHEQUES
American Express
Tel
800 87 20 00
(freephone).
Thomas Cook
Tel
800 87 20 50
(freephone).
VISA
Tel
800 87 41 55
(freephone).
HOSPITALS
Arcispedale di
Santa Maria Nuova
Piazza di Santa Maria
Nuova 1.
Map
6 F2.
Tel
055 275 81.
