Information Technology Reference
In-Depth Information
working directly with experienced installers as part of a two- or three-
person team. At this stage, the helper learns some of the basic terminology and prac-
tices of cable installation. Most training at this level is on-the-job-training. Any formal
training is introductory in nature. The pay scale for this entry level is frequently well
below that of an installer with a reasonable amount of experience. However, with
additional training and an aptitude for cabling, the beginner may advance rapidly.
Additional formal training for the new installer is generally manufacturer-
specific. Most cabling contractors install a limited number of component brands,
and can easily arrange for training in one or two component styles. Once an
installer has had exposure to the basic workmanship concepts of copper cabling,
that knowledge easily transfers to other similar component designs. For example,
many manufacturers use 110-type wire termination in their outlet jacks, as well as
in patches and cross-connects. So, once an installer understands the proper cable
dressing, untwist limits, and punchdown techniques on one brand of components,
that knowledge can be easily applied to other similar brands, albeit with minor
refinements.
As the cabling installer progresses in knowledge and experience, it may become
increasingly important to document that competence through formal training and
certification testing. Many jobs require that someone on the team be certified to a
particular level, and that all installers have appropriate manufacturer-specific train-
ing. The cable contractor realizes that these classes and tests are necessary and
should be considered mandatory for the employee to progress in responsibility.
The classes are a lot of work, and the installer may need additional motivation
to complete the training. Some contractors include a pay-rate incentive for certifica-
tion in particular areas. Certainly, a well-trained installer is more valuable, both to
the employer and to the customer, and should be rewarded for taking additional
responsibility.
A cabling installer with a high degree of experience and formal training may
become a team leader or lead installer. As such, this person becomes a working
coach for the installation team, supervising, inspecting, motivating, and training the
others on the team. This concept allows the contractor to place multiple teams of
installers into a job site with a distribution of management responsibilities.
There are two general approaches to training programs for LAN wiring: general-pur-
pose and product-specific. The two types of training have slightly different purposes
and goals. General-purpose training is essentially more conceptual in approach. It
covers both the details of installation standards and practices, and the broad, general
