Information Technology Reference
In-Depth Information
20
18
16
14
12
10
Series1
8
6
4
2
0
12 34 5 6789 0 1 2 3 4 5 6
Week
Fig. 8.2 Time spent by the patients on the CHESS website
70
60
50
40
Series1
30
20
10
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Week
Fig. 8.3 Time spent by the patients on the CHESS online discussion board
Demographic variables such as income, education, and age also did not have any
statistically significant moderating effect on the difference between the time spent
on the website and the time spent on the online discussion boards.
Overall, the results of this exploratory study show a preference by health con-
sumers for online discussion boards compared to websites. Results from other
CHESS-based studies (Shaw, Han, et al., 2007; Shaw, McTavish, et al., 2000)
that used qualitative methods (interviews, focus groups, etc.) show that consumers
 
Search WWH ::




Custom Search