Information Technology Reference
In-Depth Information
FIGURE 6-8
Delete Aged Inventory History Properties
Several methods are available to troubleshoot the causes of problems with inventory col-
lection. These methods include:
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Reviewing the client log files
A client's log files can help you identify inventory
problems that are affecting that client. The client log files that pertain directly to
inventory are as follows:
■
InventoryAgent.log
Records activities of the inventory agent, including creation
of discovery data records (DDRs) and inventory reports.
■
CcmExec.log
Records activities of the client of the Short Message Service (SMS)
Agent Host service. For inventory, this includes high-level events such as initializa-
tion of the inventory agent queue.
■
Policyagent.log
Records policy updates on the client, including updates that
enable the inventory agent and configure the hardware inventory collection.
■
FileSystemFile.log
Records scanning events by the inventory agent file system
for software inventory when you enable and configure it.
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Mifprovider.log
Records events related to MIF file reporting.
■
Reviewing the management point log files
You can use log files on the manage-
ment point to help identify inventory problems that relate to inventory processing. The
management point log files that pertain to inventory are as follows:
MP_Hinv.log
Provides details on hardware inventory that client computers report.
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