Databases Reference
In-Depth Information
Troubleshooting and Support
This Appendix proposes guidelines for solving some common problems, and provides
hints on how to avoid them. It also explains how to interact with the development
team for support, bug reports, and contributions.
Troubleshooting
Over the years, the development team has received numerous requests for support,
and many of them could have been avoided with a few simple verifications.
System requirements
A section at the beginning of the Documentation.html file (which is included
with phpMyAdmin's software), discusses system requirements for the particular
phpMyAdmin version we are using. It's crucial that these requirements be met, and
that the environment be properly configured so that problems are avoided.
Some problems, looking like phpMyAdmin bugs, are in fact caused by the server
environment. Sometimes, the web server is not configured to interpret .php iles
correctly, or the PHP component inside the web server does not run with the mysql
or mysqli extensions. MySQL accounts may be badly configured. This can happen
on home servers as well as on hosted servers.
When we suspect that something is wrong, we can try a simple PHP script, test.
php , which contains the following code block, to check if the PHP component
answers correctly:
<?php
echo 'hello';
?>
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