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'causal internal attribution' relative to its (good) working. In general: if I trust an entity E
(of any kind) I'm always ascribing to E some internal properties, some virtues, on which the
possible success depends , and I depend on these 'virtues'.
This 'internal attribution' foundation of trust explains why it is trivial and false that the
failure of Y necessarily produces a decrement of X 's trust in Y , and a success of Y should
necessarily increase or cannot reduce X 's trust in Y . The effect of the failure or of the success
again depends on its 'attribution': How much and for which aspect is it ascribed to Y ?For
which aspect is it ascribed to an external (from Y ) circumstance? Only internal attribution to
Y affects trust in Y , since trust holds upon this; while an external attribution to C (say the
environment, the infrastructure, etc.) obviously affects the trust in C (of course, it is really
important also to understand the relation and correlation between Y and C ) (see Chapter 6 for
more details).
Mistrust and diffidence (Chapter 4) are negative forms of trust. They too entail an internal
causal attribution of the inadequate or bad behavior of Y . It is for some internal 'virtue' that Y
is poor or harmful; there is not simply something lacking such that I do not trust Y (enough);
but, positively, I attribute to Y some 'defect'; I think something bad of him.
Trustasan External Goal on Y
When X trusts Y ,an external goal is put on Y (Castelfranchi, 2000c). Moreover, Y is assumed
to respond to this impinging goal:
(i) either, with an internalization of it; that is by an internal goal, copied by the external one;
by 'goal adoption' (or goal-adhesion) (Section 2.8); of course, this is possible only if Y is
an intentional agent;
(ii) or with some internal mediator of the external function; some 'mechanism', some 'func-
tioning' satisfying/performing that function.
2.2.8 Trust, Positive Evaluation and Positive Expectation
Trust is not Reducible to a Positive Evaluation
That trust is a positive evaluation is also confirmed by the fact that expressing trust towards
Y is a way of appreciating Y . To express trust in Y is an indirect/implicit positive evaluation
act (even a compliment ) towards him; and this can be highly appreciated, and is one of the
reasons for reciprocation (Chapter 8).
However, (as we will see) trust cannot be reduced to a positive evaluation. This is so for
two main reasons. First of all, because there is much more than evaluations in trust mental
attitude: there are also other kinds of beliefs, for example, expectations. Second, a positive
valuation about Y is not per se trust in Y , or a trust attitude towards Y . It is only a possibility
and a potential for trust. Only relatively to a possible dependence of X on Y , and to a possible
delegation/counting of X on Y , that evaluative beliefs become a trust attitude.
Given X 's goal that Y bring it about that g X
p , as a means for X 's achieving g X , the beliefs
about Y 's qualities for this acquire the color of trust.
 
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