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Table 1.2
Most frequently used terms in trust definitions 2
Terms
Frequency
Subject (Actor, Agent, Another, Company, Customer, Firm, Group,
Individual, It, One, Other, Party, People, Person, Salesperson,
Somebody, Trustee, Trustor)
180
Action (Action, Act, Behavior, Behave, Behavioral)
42
Will
29
Expect , Expectation, Expected, Expectancy
24
Belief , Believe
23
Outcome , Result, Performance, Perform
19
Rely , Reliable, Reliance, Reied, Reliability, Relying
18
Trust , Trusting, Trustworthy
17
Confident , Confidence
16
Willingness , Willing
14
Ta ke , Taken, Taking, Accept, Accepted, Acceptable
11
Risk , Risky, Risking
11
Vulnerable , Vulnerability
11
Relationship
10
Exchange
9
Based
8
Competent , Competence, Capabilities
7
Positive
7
Cooperate , Cooperation, Coordination
6
Exploit , Exploitation
6
Situation
6
Attitude
5
Decide , Decision
5
Fulfill , Fulfilled, Fulfillment
5
Held
5
Intention , Intentionally, Intend
5
Involve , Involved, Involvement, Involving
5
Mutual , Mutually
5
Wo rd
5
Would
5
2002 Societa editrice il Mulino.
Source: Reproduced with kind permission of C
a goal (a desire or need) that is expected to be fulfilled thanks to Y's act; X intends to exploit
the positive outcome of Y's act, and relies upon Y for fulfilling the goal .
As for the terms Ta ke n , Accept , Risk , and Vulnerable , their relationship is that while
deciding to count on Y , to trust Y (according to trust as decision), X is necessarily accepting
the risk of becoming vulnerable by Y , since there is uncertainty both in X 's knowledge
(incomplete, wrong, static) and in the (unpredictable, unknown) dynamics of the world.
2 This table is from Castaldo. For more sophisticated data and comments, based on cluster analysis, see (Castaldo,
2002).
 
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