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repair
,
Ag
1
acts in order to repair damages as a result of
Ag
2
's action and to recover
from failures.
COMMUNICATION:
alert/warning
,
Ag
1
alerts
Ag
2
to unexpected events or possible danger;
advice
,
Ag
1
provides
Ag
2
with some possible recipe, solution or better action just
as a piece of advice (
Ag
2
is free to accept or not);
instructions
,
Ag
1
gives instruction to
Ag
2
about how to proceed (
Ag
1
is specifying
(partially closing) the previously 'open' delegation);
threats
,
Ag
1
threats
Ag
2
to induce it to do what
Ag
2
should do;
reminding
,
Ag
1
reminds
Ag
2
about what it should do;
stop
,
Ag
1
orders
Ag
2
to stop
its activity;
abort
,
Ag
1
stops delegating to
Ag
2
.
An interesting development of this work would be to model when and why a given form
of intervention (for example: to stop
Ag
2
) is useful or better than others; and what kind of
feedback (for example: surveillance versus report) is appropriate for a given task level of trust
and possible kind of intervention.
7.2.6 From Delegation Adjustment to Autonomy Adjustment
As we said, a delegation adjustment does not always produce a change in the trustee's autonomy
(by limiting, restricting or, vice versa, enlarging, expanding it). The main causes of autonomy
adjustment are the following:
there is a change of
Ag
2
's entitlement at the meta-level (
Ag
2
can refuse, negotiate, change
the delegation); or it takes such an initiative even though it is not entitled (
meta-autonomy
adjustment
);
the new task is more or less
open
than the former (
realization-autonomy adjustment
);
there is more or less control on
Ag
2
(
control-dependent autonomy adjustment
);
there is a change in the strength of delegation (
interaction-dependent autonomy adjustment
).
Each of these autonomy adjustments can be
bilateral
(realized by either the client or the
contractor or both) and
bidirectional
(either augmenting or reducing the autonomy itself).
These adjustments are, at least in a significative part, strictly linked with the
Ag
1
's trust in
Ag
2
and/or with the selftrust of
Ag
2
himself.
7.2.7 Adjusting Meta-Autonomy and Realization-Autonomy of the Trustee
By crossing the first two kinds of adjustment (meta-autonomy adjustment and realization-
autonomy adjustment) with the delegation adjustments, we obtain the results shown in Ta-
ble 7.6: rows 1-3 show the adjustments of delegation by the trustee (trustee's adjustments)
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